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Frequently asked questions
DO YOU SHIP THROUGHOUT SWITZERLAND?
Yes! 🇨🇭 We ship throughout Switzerland. Your order will be delivered directly to the address provided at checkout.
CAN I CHANGE OR CANCEL MY ORDER?
Because each product is prepared specifically after your order is placed, changes or cancellations may not be possible once production has started. If you need to make a change, contact us as soon as possible.
WHAT IF I CHOOSE THE WRONG SIZE?
We recommend checking our size guide carefully before placing your order. Since each item is prepared specifically for your order, we cannot guarantee exchanges due to an incorrect size selection.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you'll receive an email with your tracking information, allowing you to follow your package until it arrives.